The Plan should also come with at least a toll free tech support line [NOT a sales or "customer service" line] & ticketed email support; I also recommend chat support for those questions on the go, although it's not a requirement.
managed it services in Melbourne are great because you can have a team of professionals keeping an eye on your IT systems at all times. They can do this remotely so you never have to worry about keeping people in the office. If something goes wrong, the team will be alerted automatically so they can fix the problem. Most of the time this happens without you even realizing that something went wrong. This is a good thing though because it prevents large problems from developing in the future that could cost you a lot of money to repair.
A little advice to those already using Yahoo! Web Hosting (1) Take their tech support I.T writing with a grain of salt. If it doesn't work at first, try again, if it still doesn't work call phone support (2) If phone support even starts out like they don't know, just end that call, then call again and cross your fingers you get a good one. They do have some good phone techs. (3) Never email for support.
The Managed I.T support uttah answer is YES. I have found in my own experience that Carbon Copy Pro (CCP) covers these three essentials. CCP is a company that can teach anybody to market anything on the Internet.
When my children were babies, we could fill up the living room with useless plastic toys as far as the eye could see. Crazy stupid thing about that is, the plastic took up room, making it impossible to move around. I remember one year, actually contemplating standing in line at O' dark thirty to run with the rest of the cattle, to the toy section to do battle over the "Tickle Me Elmo" doll. My son was only 2, and did he care, whether he could tickle Elmo or not?, no, I did. Wow, do you see the insanity in that?
Do I have your support?? Tech support must be good, especially if you are kind of new and don't know what the heck you are doing. You need to have your website running 24 hours a day, 7 days a week. That's why the best web hosting company is the one that runs 24/7 too. The customer support, moreover, must be very easy to reach. Go for a web host that has a good 'Contact Us' page and an actual phone number to dial in case you have some issues.